Privacy policy
Last Updated : 28th June 2026
Weserenity LLC operates this online store and website, including all information, content, tools, products, and features available through this site, to offer you a curated home decor and lighting shopping experience (the "Services"). Our platform is powered by Shopify, which enables us to deliver these Services to you. This Privacy Policy explains how Vesselvia collects, uses, and discloses your personal details when you visit, use, make a purchase, or interact with us. In the event of a contradiction between our Terms of Service and this Privacy Policy, this policy takes precedence concerning the collection and handling of your information.
Please review this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you understand and agree to the collection, use, and disclosure of your details as detailed herein.
Personal Information We Collect or Process
When we mention "personal information," we mean any details that identify or can be reasonably linked to you individually. This does not include completely anonymized or de-identified data that can no longer be associated with you. Depending on your interactions with our Services, your location, and relevant laws, we may collect the following categories of personal details:
- Contact details, such as your full name, physical address, billing address, shipping address, telephone number, and email address.
- Financial information, including payment card numbers, credit or debit details, transaction records, payment methods, and transaction confirmations.
- Account information, such as your username, account settings, security questions, and saved preferences.
- Transaction information, including items viewed, shopping cart additions, wishlist selections, completed purchases, returns, exchanges, or order cancellations.
- Communications with us, containing any details, questions, or text you provide when reaching out to customer support.
- Device information, including details about your internet browser, network connection, device type, IP address, and associated digital identifiers.
- Usage information, tracking how and when you navigate, browse, or interact with our online platform.
Personal Information Sources
We gather personal data from the following channels:
- Directly from you, when you register an account, browse the site, place an order, or communicate with our team.
- Automatically through the Services, utilizing cookies, tracking pixels, and related technologies to collect data from your device as you browse.
- From our service providers, who operate technical systems, process payments, or manage data handling on our behalf.
- From business partners and third-party networks.
How We Use Your Personal Information
We process your data for specific business purposes depending on how you use our platform:
Provide, Tailor, and Improve the Services: To fulfill our contract with you, process payments, complete orders, remember your settings, send account notifications, handle returns or exchanges, arrange delivery, host customer reviews, and personalize your shopping experience with product recommendations.
Marketing and Advertising: To deliver promotional messages, ads, and updates via email, text message, or mail, and to display targeted online advertisements on our site or external platforms based on your past browsing or cart activity.
Security and Fraud Prevention: To verify user accounts, secure payment processing, detect and prevent malicious, unsafe, or fraudulent activity, and safeguard our services. You are responsible for protecting your login credentials; we advise against sharing your password or account access details with anyone.
Communicating with You: To answer customer support inquiries, provide assistance, and maintain our business relationship with you.
Legal Reasons: To comply with applicable statutory laws, respond to official legal requests or subpoenas, protect our rights during litigation or civil discovery, and investigate potential breaches of our terms and policies.
How We Disclose Personal Information
We may share your data with third parties under specific circumstances for legitimate operations:
With Shopify and third-party vendors who provide crucial operational support (such as shipping, data analytics, cloud hosting, payment processing, and customer service).
With marketing partners to serve personalized ads based on your web activity. We use Shopify features to support targeted marketing across various networks. Depending on your location, you may have the legal right to opt out of this data sharing for targeted ads.
When you explicitly direct or consent to a disclosure, such as sharing address details with a delivery carrier or using integrated social media login widgets.
Within our corporate structure, including any affiliates or parent groups.
During business transactions, such as a corporate merger or bankruptcy filing, to meet regulatory compliance requirements, or to defend the legal rights and safety of our brand, our users, and third parties.
Relationship with Shopify
Our platform is hosted by Shopify, which processes your information to deliver and optimize the store interface. Any information submitted through our site is transmitted to Shopify and may be stored on servers located outside of your home country. To protect and scale our business, we use enhanced Shopify features that analyze user activity across our store and other merchant sites. Under these specific conditions, Shopify acts as the data controller for that processing and is responsible for addressing your direct privacy rights requests.
Third Party Websites and Links
Our website may feature links to external platforms or websites managed by third parties. If you click on links not owned or managed by us, we highly recommend reading their individual privacy terms and safety policies. We hold no responsibility or liability for the privacy practices, safety, or accuracy of information on external websites. Any details you post in public areas or third-party social networks may be visible to the general public without restriction.
Children's Data
Our platform is not designed for children, and we do not knowingly gather personal information from minors under the legal age of majority in your region. If you are a parent or legal guardian and believe your child has submitted personal data to us, please reach out via the contact information below to request its deletion. As of the effective date, we do not intentionally sell or share personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
Please note that no digital security architecture is completely bulletproof, and we cannot guarantee absolute data protection. Information transmitted to us across open networks may not be fully secure while in transit; we advise against sending highly sensitive info through unsecured channels.
The timeframe for which we retain your details is determined by business needs, such as managing your account, providing continuous services, meeting statutory tax/legal obligations, settling disputes, and enforcing our user agreements.
Your Rights and Choices
Depending on your local regulations, you may possess some or all of the following privacy rights regarding your data. These rights are subject to statutory exceptions and legal limitations:
Right to Access / Know: The right to request a summary and copy of the personal information we currently hold about you.
Right to Delete: The right to request the complete removal of your personal information from our active records.
Right to Correct: The right to request modifications or updates to inaccurate personal data.
Right of Portability: The right to receive an electronic copy of your information or request its transfer to another service provider.
Right to Opt out of Sale or Sharing for Targeted Advertising: The right to direct us not to sell your data or share it for cross-contextual, targeted advertising purposes.
Managing Communication Preferences: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our messages. We will still send essential non-promotional alerts regarding your active orders or account updates.
To execute any of these rights, please contact us directly using the details listed below. For deeper insights into how Shopify processes data and handles consumer rights, you can review their portal at https://privacy.shopify.com/en.
We will never discriminate against you for choosing to exercise your privacy rights. We may require identity verification before executing your request. Where permitted by law, you may appoint an authorized agent to file a request on your behalf; we will require written proof of authorization and direct identity verification from you before proceeding.
Complaints
If you are unsatisfied with how we handle your personal data, please contact us using our support channels below. Depending on your jurisdiction, you may have the right to appeal our decision directly through our support team or file an official complaint with your local data protection authority.
International Transfers
Please note that your personal details may be moved to, stored in, and processed across countries outside of your home country. When moving personal data outside the European Economic Area (EEA) or the United Kingdom (UK), we implement verified legal frameworks, including the European Commission's Standard Contractual Clauses or equivalent UK transfer agreements, unless the destination country has already been certified as providing adequate data protections.
Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy periodically to match updates to our daily operations or new legal and regulatory requirements. Any updated versions will be published directly on this webpage, featuring a revised "Last updated" date and any notices mandated by law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you,
Customer Support
Store Name: Vesselvia
Email: support@vesselvia.com
Phone: +1(307) 439-3162
Registered Address: 30 N Gould St, Sheridan, Wyoming 82801, United States.